FREQUENTLY ASKED QUESTIONS


 

How are your silk ribbons made?

Following a wabi sabi lifestyle, every step is slowly crafted by hand in my studio: from hand dyeing silk using botanical dyes from flowers, roots, foliage, nuts, fruits, and woods; sourced from fair trade companies or locally foraged, to tearing it organically into ribbons embracing imperfection, lightly pressing for a natural texture, and rolling onto handmade wooden spools.

 

“Nature does not hurry, yet everything is accomplished.” - Lao Tzu

 

You are buying a "living color" that may appear to change depending on the lighting. Each silk ribbon is one of a kind and may have nuances, marbling, speckles. Plant dyeing embraces imperfection and find beauty in its authenticity.

 

My hand dyed colors may vary from batch to batch.

 

 

Do you offer samples?

My hand dyed colors may vary from batch to batch, for this reason I do not offer samples. Even when the color does not match precisely, my hand dyed silk ribbons always look beautiful and add another layer of thoughtfulness to wedding invitations, programs, and bouquets.

 

 

How many silk ribbons do I need for my bouquet?

These are my recommendations, but feel free to select your own. You can always mix and match silk ribbon colors for a one-of-a-kind look. Brides can use each silk ribbon to its full length, or either cut or loop to create folds for a medium or short length ribbon.

 

SMALL BOUQUET

Option 1 — 2.5" (2 spools)

Option 2 — 2.5" (1 spool) + 1.5" (1 spool)

 

MEDIUM BOUQUET

Option 1 — 2.5" (2 spools) + 1.5" (1 spool)

Option 2 — 1.5" (3 spools)

 

LUSH BOUQUET

Option 1 — 2.5" (2 spools) + 1.5" (2 spools)

Option 2 — 2.5" (3 spools) + 1.5" (1 spool)

 

 

How many yards of silk ribbon so I need per invitation?

Most calligraphers and wedding invitation designers use 1 yard to adorn each invitation.

 

 

Do you offer custom colors?

Though I hand dye limited edition colors, I do not offer custom colors. Even when the color does not match precisely, my hand dyed silk ribbons always look beautiful and add another layer of thoughtfulness to wedding invitations, programs, and bouquets.

 

 

Do you sell wholesale?

Though I do not offer wholesale, I offer 30 yards spools at a modest discount.

 

 

Do you accept returns?

I gladly accept returns only on unused items when you contact me within 3 days of delivery.

 

Steps:

1. If you contact me within 3 days of delivery and your return is approved, I will provide you the return address.

 

2. Ship items back to me in unused condition within 7 days of delivery, using the original packaging. Your postage expense for returning items is not refunded.

 

3. After items arrive in unused and original condition, I will process a partial refund. Shipping cost from invoice is not refunded.

 

 

When will you ship my order?

I ship orders within 1 business day, from Monday to Friday. When there is a holiday and the post office is closed, I will ship the following business day.

 

 

Which shipping options do you offer?

On my Etsy shop, once in your Cart, select from the Shipping drop down menu, one of the following shipping options:

 

STANDARD Mailed within 1 business day (Monday through Friday), delivery takes approximately 4 business days within USA.

 

PRIORITY Mailed within 1 business day (Monday through Friday), delivery takes approximately 2 to 3 business days within USA.

 

EXPRESS Mailed within 1 business day (Monday through Friday), delivery takes approximately 1 to 2 business days within USA.